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Welcome

Accelerate your genomics journey with the Illumina BioInsight Platform (formerly Connected Software). Unlock insights, streamline workflows, and collaborate seamlessly—all in one integrated ecosystem.

🧬 Discover the Illumina BioInsight Platform

Illumina BioInsight Platform (formerly Connected Software) refers to Illumina's portfolio of software products, including BaseSpace Sequence Hub, BioInsight Platform Core, and more.

The Illumina BioInsight Platform is Illumina's unified cloud software suite, providing access to the full portfolio of bioinformatics applications—including BaseSpace Sequence Hub, BioInsight Platform Core, Connected Multiomics, Illumina Connected Insights, and Emedgene—from a single account and subscription.

The following steps represent the end-to-end user journey, from managing workflows in the lab to interpreting data from analyses. Click on each step in the workflow for relevant support provided by Illumina's suite of software solutions.

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Assay design for arrays and sequencing

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Sample and workflow management

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Sequencing and analysis set up

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Variant calling, data management and beyond

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Interpretation and reporting

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Sample collection to multiomic insight

🚀 New to the Platform? Start Here

Sign up for free at login.illumina.com/login — no prior purchase required. Choose a Free Trial (100 BioInsight Credits, 30 days, full access) or go directly to a PAYG subscription (monthly usage-based billing).

See the Getting Started guide to walk through sign-up, domain provisioning, and your first steps on the platform.

🔐 Log In

Log in to your Illumina BioInsight Platform (formerly Connected Software) account here. You can also click "Sign In" in the top right. Please note that an account is required to log in. To register your software and add users, refer to the instructions provided in the Software Setup section.

📦 Have a Sales Order Code?

If your organization purchased software through an Illumina sales representative and you received an order code, use the Order Registration process to activate your software.

You can search our help documentation or ask questions with AI-generated answers using the search-box at the top of the page.

Navigate and explore using the left-panel.

NextGetting Started

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