# Global Regions

Regional instances are instances of BaseSpace Sequence Hub deployed upon Amazon Web Services.

* Data within a regional instance is separate from data in other regions.
* Each regional instance uses the same login credentials, so you can use your BaseSpace Sequence Hub account to sign into any region.
* Subscriptions, including free trials, are only active in a single region (e.g., a free trial is only active in the region you first log on to).
* Data cannot be transferred directly between instances, however you can download and share data separately.

<table><thead><tr><th width="200">Regional Instance</th><th width="200">Data Location</th><th width="350">Website URL</th><th width="370">API URL</th></tr></thead><tbody><tr><td>Australia</td><td>Sydney, Australia</td><td>https://aps2.sh.basespace.illumina.com</td><td>https://api.aps2.sh.basespace.illumina.com</td></tr><tr><td>Canada</td><td>Montreal, Canada</td><td>https://cac1.sh.basespace.illumina.com</td><td>https://api.cac1.sh.basespace.illumina.com</td></tr><tr><td>European Union (EU)</td><td>Frankfurt, Germany</td><td>https://euc1.sh.basespace.illumina.com</td><td>https://api.euc1.sh.basespace.illumina.com</td></tr><tr><td>India</td><td>Mumbai, India</td><td>https://aps3.sh.basespace.illumina.com</td><td>https://api.aps3.sh.basespace.illumina.com</td></tr><tr><td>Indonesia</td><td>Jakarta, Indonesia</td><td>https://aps4.sh.basespace.illumina.com</td><td>https://api.aps4.sh.basespace.illumina.com</td></tr><tr><td>Israel</td><td>Tel Aviv, Israel</td><td>https://ilc1.sh.basespace.illumina.com</td><td>https://api.ilc1.sh.basespace.illumina.com</td></tr><tr><td>Japan</td><td>Tokyo, Japan</td><td>https://apn1.sh.basespace.illumina.com</td><td>https://api.apn1.sh.basespace.illumina.com</td></tr><tr><td>Korea</td><td>Seoul, Korea</td><td>https://apn2.sh.basespace.illumina.com</td><td>https://api.apn2.sh.basespace.illumina.com</td></tr><tr><td>Middle East</td><td>United Arab Emirates</td><td>https://mec1.sh.basespace.illumina.com</td><td>https://api.mec1.sh.basespace.illumina.com</td></tr><tr><td>Singapore</td><td>Singapore</td><td>https://aps1.sh.basespace.illumina.com</td><td>https://api.aps1.sh.basespace.illumina.com</td></tr><tr><td>United Kingdom</td><td>London, UK</td><td>https://euw2.sh.basespace.illumina.com</td><td>https://api.euw2.sh.basespace.illumina.com</td></tr><tr><td>United States (East)</td><td>Virginia, USA</td><td>https://basespace.illumina.com</td><td>https://api.basespace.illumina.com</td></tr><tr><td>United States (West)</td><td>Oregon, USA</td><td>https://usw2.sh.basespace.illumina.com</td><td>https://api.usw2.sh.basespace.illumina.com</td></tr></tbody></table>


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