> For the complete documentation index, see [llms.txt](https://help.connected.illumina.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.connected.illumina.com/basespace/overview/technical-assistance.md).

# Technical Assistance

### For technical assistance, contact Illumina Technical Support.

**Website:** [www.illumina.com](http://www.illumina.com)

**Email:** <techsupport@illumina.com>

**Illumina Customer Support Telephone Numbers**

| **Region**       | **Toll Free**   | **Regional**   |
| ---------------- | --------------- | -------------- |
| North America    | +1.800.809.4566 |                |
| Australia        | +1.800.775.688  |                |
| Austria          | +43 800006249   | +43 19286540   |
| Belgium          | +32 80077160    | +32 34002973   |
| China            | 400.066.5835    |                |
| Denmark          | +45 80820183    | +45 89871156   |
| Finland          | +358 800918363  | +358 974790110 |
| France           | +33 805102193   | +33 170770446  |
| Germany          | +49 8001014940  | +49 8938035677 |
| Hong Kong, China | 800960230       |                |
| Ireland          | +353 1800936608 | +353 016950506 |
| Italy            | +39 800985513   | +39 236003759  |
| Japan            | 0800.111.5011   |                |
| Netherlands      | +31 8000222493  | +31 207132960  |
| New Zealand      | 0800.451.650    |                |
| Norway           | +47 800 16836   | +47 21939693   |
| Singapore        | +1.800.579.2745 |                |
| South Korea      | +82 80 234 5300 |                |
| Spain            | +34 911899417   | +34 800300143  |
| Sweden           | +46 850619671   | +46 200883979  |
| Switzerland      | +41 565800000   | +41 800200442  |
| Taiwan, China    | 00806651752     |                |
| United Kingdom   | +44 8000126019  | +44 2073057197 |
| Other countries  | +44.1799.534000 |                |

**Safety data sheets (SDSs)**—Available on the Illumina website at [support.illumina.com/sds.html](https://support.illumina.com/sds.html).

**Product documentation**—Available for download from [support.illumina.com](https://support.illumina.com/documentation.html).


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