# Data Backup (Connected Insights - Local) Connected Insights - Local software performs a daily backup of database and variant data to the mounted external storage configured at the time of installation. This backup data is saved to `/mnt//ici_` or `/mnt//ici_`. The backup data can contain up to 5 days of information, including database and variant data exports. The data backup process saves backup data when there is a difference between the previous successful backup and the current state of the application. If the application state has changed from the previous backup and new cases were processed, but no new backup directory was created for the following day, run the following command to generate a manual backup manually: > kubectl create job --from cronjob/elasticsearch-dbbackup esdb-test -n ici && kubectl create job --from cronjob/postgres-dbbackup pgdb-test -n ici If there is a system failure, contact Illumina Technical Support to recover the system using the backup data. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.connected.illumina.com/connected-insights/configure/local-installation-guide/admin-overview/troub-data-backup.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.