Install License Files

• Download both the license files (.bin) from the Illumina welcome email to your laptop.

  • ConnectedInsightsSetupLicense.bin and ConnectedInsightsQuotaLicense.bin

• Login to application using Administrator user. From any page, click your username in the top right, select Administration Console, then Software Update.

• On the right-side pane, Select Local computer.

• Upload the license file which has name 'ConnectedInsightsSetupLicense.bin' using the browse button.

• Select Install.

• Repeat the above steps to install the 'ConnectedInsights-local-QuotaLicense.bin' file.

• Upon successful License update, Software Update page is refreshed to display the Genome Equivalent Sample (GEs) and below notification on Case list page will be removed.

  • Your Genome Equivalent Sample balance has reached 0. Case ingestion has been stopped. Please contact administrator or Illumina Sales team.

• From the Software Update continue to finish the remaining steps to install the remaining packages.

Note:

_{❗ The application checks for the conditions below when updating a license file and proceeds only when the validations are successful. If one or more conditions are not met, a pop-up window appears indicating that the update cannot be installed. Select Close, fix the conditions below and try again.}

• _{The package file integrity checks pass.}

• _{The license file is intended for the target DRAGEN server v4.}

• The installation of license shall be very quick. After installation is complete, you will see a pop-up message which says "License Installation is successful".

If any of the above license file installation fails, a failure message displays, and you will not be able to ingest case into the application . If a failure occurs you will see any one of these messages, refer to Installation Status Messages. To recover, contact Illumina support team.