# Troubleshooting This section contains information on Connected Insights errors, issues, and corrective actions.\ For Connected Insights - Local software , this section also provides information on automatic and manual data backup.\\ ## There is a configured pipeline in Data Upload for ICA, but my analyses are not uploading First check whether the particular subversion of the ICA pipeline is supported in ICI, refer to [Supported Pipelines](/connected-insights/configure/configuration/du-introduction/du-supported-pipelines.md). Also note, when a new ICA pipeline subversion is released your existing configurations will need to be updated to support them. Under the Data Upload section of the configuration, edit the relevant configuration (no additional actions are necessary) and save the configuration. ## The visualizations in my case aren't working anymore If the following visualization files are deleted in ICA it can impact the functionality of certain visualizations in ICI: * coverageFiles: Coverage track * ballelesFiles: B-allele track * alignmentFiles: BAM track Refer to [Supported Pipelines](/connected-insights/configure/configuration/du-introduction/du-supported-pipelines.md) for the files specific to a given pipeline. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.connected.illumina.com/connected-insights/resources-and-references/troub-overview.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.