# Support and Additional Resources

## Technical Support <a href="#toc150786157" id="toc150786157"></a>

For support, questions, and feedback on DRAGEN Array, please contact Illumina Tech Support at <techsupport@illumina.com>.

## Additional Resources

| Resource                                                                                                                      | Description                                                                        |
| ----------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------- |
| [DRAGEN Array Webpage](https://www.illumina.com/products/by-type/informatics-products/dragen-array-secondary-analysis.html)   | Product features and benefits and allows product ordering.                         |
| [DRAGEN Array Support Site](https://support.illumina.com/array/array_software/dragen-array-secondary-analysis.html)           | Support site for DRAGEN Array which includes installers and product documentation. |
| [Infinium Lab Setup and Best Practices](http://support-docs.illumina.com/ARR/infinium-labsetup.htm)                           | Lab setup and maintenance information for Infinium assays.                         |
| [Infinium Assay Consumables & Equipment List](http://support-docs.illumina.com/ARR/infinium-consumables.htm)                  | List of consumables and equipment used in Infinium assays.                         |
| [iScan System Product Documentation](http://support-docs.illumina.com/ARR/iscan.htm)                                          | Instructions for operating and maintaining the iScan System.                       |
| [Polygenic Risk Score – Predict](https://support-docs.illumina.com/ARR/PRS/Content/ARR/PRS/PRS.htm)                           | Instructions for using the Polygenic Risk Score – Predict Module.                  |
| [Illumina Connected Analytics](https://support.illumina.com/sequencing/sequencing_software/illumina-connected-analytics.html) | Instructions for using the hosted environment Illumina Connected Analytics.        |
| [BaseSpace Sequence Hub](https://help.basespace.illumina.com/)                                                                | Instructions for using the hosted environment BaseSpace Sequence Hub.              |

### &#x20;<a href="#toc150786158" id="toc150786158"></a>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.connected.illumina.com/dragen-array/dragen-array-v1.0/reference/support-and-additional-resources.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
