Network

The Network feature allows you to share case data with collaborators according to the network's sharing policy. By subscribing to a network, you agree to share you cases' data with all network collaborators based on these policies.

You can view the level of sharing for each network in the Network table. For any questions or requests regarding a network, please contact the network admin.

The Network page is accessible via the dropdown menu under Settings.

Note: The Network page is accessible only for users with a Manager role.

The dedicated network manager can:

For detailed instructions on network analysis, refer to the Network section.

Network table

Network details and controls:

  1. Network name: Displays the name of the network you are subscribed to.

  2. Restricted: Shows which data fields are shared under restricted sharing mode, according to Network Sharing Configuration, typically basic case metadata such as date, tags, and case type.

  3. Extended: Displays which data fields are shared under extended sharing mode according to Network Sharing Configuration

  4. Lock icon: Indicates whether the network is public or private.

  5. Manage: Provides options for managing network settings and permissions.

Collaborator details

When you click on a Network's entry in the table, details for each collaborator are displayed:

  1. Collaborator: Displays the organization name

  2. Person of contact

  3. Region: Presents the AWS region and cloud infrastructure (v100.39.0+)

  4. Admin badge: Presents the network owner

Last updated

Was this helpful?