Can’t remember your login information? To recover your account, select Can’t access your account in the Login page (Figure 9). Note that this feature may not be functional if your IT administrator set restrictions for emails sent from your Partek Flow server.
Figure 1. Recovering forgotten account information
This will take you to a menu that lets you recover your password once you enter your username (Figure 10).
Figure 2. Recovering forgotten password
On the other hand, if you have forgotten your username, select I don’t remember my username and enter the email address associated with the user account (Figure 11).
Figure 3. Recovering forgotten username
An email will be sent to the address with the username information.
If you need additional assistance, please visit our support page to submit a help ticket or find phone numbers for regional support.
Profile options are controlled via the Personal Settings section of the Settings page (Figure 1).
Figure 1. Personal settings section of the Settings page
My profile contains basic user information. If no avatar picture is provided, a silhouette is displayed by default (Figure 2).
Figure 2. My profile page with basic user information
The display name, e-mail address and password can be changed by selecting the Edit details button and then providing new information (Figure 3). Note that you may not have permission to change some of these details if restricted by your IT administrator. Consult with your IT department regarding this configuration.
Figure 3. Editing user details
When changing a password (or creating a new one) the length of the password is evaluated and will be classified as either Too weak, Good, or Strong (Figure 4). Passwords that are deemed too weak will not be accepted.
Figure 4. Password is evaluated upon creation
To change your avatar, select the Change image button. You can select from one of the available avatars (Figure 5), or you can upload a custom avatar. Acceptable file formats are .png, .gif, .jpg., and .jpeg.
Figure 5. Change image dialog
For Partek Flow licenses that include the enterprise feature of User Disk Quotas, a disk usage row appears on the profile of each user (Figure 6).
Figure 6. User Profile showing disk usage and quota
If you need additional assistance, please visit our support page to submit a help ticket or find phone numbers for regional support.
Partek Flow enables each user to customize her/his own settings, including the avatar, e-mail address, and time zone.
This section will illustrate how to use the following options:
If you need additional assistance, please visit our support page to submit a help ticket or find phone numbers for regional support.
The user’s general preferences, email notification, projects, graphics preferences, library file and list sharing, and analysis tab options are listed on the My preferences page (Figure 1).
Figure 1. My preferences page with default settings
The default values can be changed through the Edit user preferences button at the bottom of the page (Figure 2).
Figure 2. Editing My preferences information (an example is shown)
Click Save at the bottom of the page to retain any changes made to My preferences.
If you need additional assistance, please visit our support page to submit a help ticket or find phone numbers for regional support.