The Network feature allows you to share case data with collaborators according to the network's sharing policy. By subscribing to a network, you agree to share you cases' data with all network collaborators based on these policies.
You can view the level of sharing for each network in the Network table. For any questions or requests regarding a network, please contact the network admin.
The Network page is accessible via the dropdown menu under Settings.
Note: The Network page is accessible only for users with a Manager role.
The dedicated network manager can:
networks;
data sharing policies for each network;
or networks.
For detailed instructions on network analysis, refer to the section.
Network table
Network details and controls:
Network name: Displays the name of the network you are subscribed to.
Restricted: Shows which data fields are shared under restricted sharing mode, according to , typically basic case metadata such as date, tags, and case type.
Extended: Displays which data fields are shared under extended sharing mode according to
Collaborator details
When you click on a Network's entry in the table, details for each collaborator are displayed:
Collaborator: Displays the organization name
Person of contact
Region: Presents the AWS region and cloud infrastructure (v100.39.0+)
Versions up to v38.0: Networks permit data sharing only within a single cloud region.
Starting from v100.39.0: Users can collaborate across cloud environments and geographic regions, broadening the scope of potential collaborations.
