# Computer Host ID Retrieval

Please follow the directions below on the computer that you wish to install Partek Genomics Suite. Our Licensing team will use this information to generate your license file. This license file will be emailed back to you as an attachment with installation instructions.

**Windows, Macintosh, Linux:**

1\. With administrative privileges, **download** the [latest version of Partek Genomics Suite](/partek/partek-genomics-suite/version-updates.md).

2\. Once the installation is complete, **start** the application by double clicking on the Partek Genomics Suite icon.

3\. Select **Copy Information** from the Computer Information section and **paste** the retrieved host name and ID in an email and send it to your account representative (figure 1).

![Figure 1. Retrieving your computer's host ID](/files/iPPnSbJyCiws5fVyA0ZB)

## Additional Assistance

If you need additional assistance, please visit [our support page](http://www.partek.com/support) to submit a help ticket or find phone numbers for regional support.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.connected.illumina.com/partek/partek-genomics-suite/installation-guide/computer-host-id-retrieval.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.