Frequently Asked Questions related to Partek Genomics Suite License Server
The log file is written on the computer that runs the license server. The user specifies the location of this log file when running the lmgrd command.
The log file can be found in the following folders, depending on your license server's platform:
Windows: "C:\FLEXnet" or "C:\Program Files (x86)\FlexNet Publisher License Server Manager\logs\parteklm"
Linux: “/opt/FlexNet”
Mac: "/Users/Shared/FlexNet"
To access the log file, open the file on the license server with your favorite text editor.
The log file may be viewable by more than one person but only on the same computer as the license server.
Restarting the license server will temporarily force users off of the server.
An option file may be used to prevent certain users/computer network addresses from using license features (see: the Managing the Options File chapter of the FlexNet License Administration Guide) by using the EXCLUDE or EXCLUDEALL keywords. If you set up an options file with EXCLUDE or EXCLUDEALL and restart the license server, you will "kick out a user" but not other users.
This document describes the necessary steps to setup and configure a FlexNet license server for use with locked floating and floating concurrent Partek Genomics Suite licenses.
If you need additional assistance, please visit our support page to submit a help ticket or find phone numbers for regional support.
This guide is specific to the installation of Partek Genomics Suite software on a Linux operating system.
1. Download the latest Linux version of Partek Genomics Suite.
2. Click on Download under the Linux session and save/open the file. Extract on you preferred folder and remember its location.
4. Install FlexNet following this guide.
5. Open a terminal and navigate to the location where you extracted the "partekgs" folder.
6. Go into the "bin" directory and run the "partek" file (Figure 2).
7. The Partek License Manager will appear.
8. If you do not have a license, please contact licensing@partek.com.
Be sure to click on the "Copy Information" button under the "Computer information" section of this window to paste the information into the email to licensing@partek.com.
9. If you have a license, click on the "+ Add License" button.
10. The Partek License Manager - Add License window will appear.
11. Select the "License server" radio button and fill the "Server Name" with the "Host Name" that you copied from the "Computer information" section.
12. Select "Add".
11. After adding the license, the Partek License Manager window will reappear. Select "Validate Licenses" and the license information will show up on your window.
12. Close the Partek License Manager and run "./partek" again from the "partekgs/bin" directory.
13. The Partek License Agreement window will appear, select "Agree".
You are now able to use Partek Genomics Suite.
If you need additional assistance, please visit our support page to submit a help ticket or find phone numbers for regional support.
This document is specific to the installation of a floating concurrent Partek Genomics Suite license on a Windows server. It is not required to install the full version of Partek on your license server; only the license server executables installed by the Partek License Server installer are required to serve Partek FlexNet licenses on your network.
1. Download the .
2. When prompted, select "C:FlexNet” as the installation folder and click “Next”.
3. Select all components from the list and click “Next”.
4. Select “Partek License Server” as the Start Menu and click “Next”.
5. Click "Install" and "Finish".
6. Save the license file (license.lic or license.dat) that Partek Licensing Support team sent you as license.lic and proceed to the Configuration section below.
The full pathname will be "C:\FlexNet\license.lic"
To install FlexNet to run as a system service (use admin privileges or right click and "Run as administrator"):
1. Run lmtools.
2. Navigate to the to the “Service/License File” tab and select the “Configuration using Services” radio button (figure 1).
3. Navigate to the “Config Services” tab and fill in the following (figure 2):
a. Service Name: Partek FlexNet Server
b. Path to the lmgrd.exe file: C:\FlexNet\lmgrd.exe
c. Path to the license: C:\FlexNet\license.lic
d. Path to the debug log file: C:\FlexNet\log.txt
e. Check “Use Services” and “start Server at Power Up”
f. Click “Save Service”
4. Navigate to the "Start/Stop/Reread" tab and start the service by clicking the "Start Server" tab (figure 3).
This will add a FlexNet server for Partek licenses into your set of system services. You can then control this service with the standard services control panel or lmtools.exe.
This document describes the steps necessary to set up a FlexNet license server for Partek Genomics Suite on a Linux server. You are not required to install the full version of Partek on your license server; only the license server executables installed by the Partek License Server installer or contained in FLEXnet11.12.zip are required to serve Partek FlexNet licenses on your network.
You must log on to the license server with an account which has administrative or sudo root privileges to install a system service (sysv or systemd), create directories on system folders, and/or modify the system configuration. Partek recommends completing all installation instructions with an account with administrative or sudo root privileges. If you install into a non-system directory, you may run the license server manually (see the Run the License Server Manually section).
Follow either the Automated Installation or the Manual Installation instructions below.
(make sure lsb-core is installed)
Automated Installation
1 . Download the .
2. When prompted, select "/opt/FlexNet" as the directory and click "Continue".
3. In the pop-up menu, select all components from the list and click "Continue".
4. Click "Install" and proceed to the Configuration section below.
Manual Installation
1 . Unzip the file into the folder of your choice. The recommended location is "/opt". This will create a folder called "FlexNet" (it's full pathname will be "/opt/FlexNet") containing the executable and providing a location to store your license.lic file.
2. Move all of the files from the linux64 subfolder to the /opt/FlexNet folder.
3. Proceed to the Configuration section below.
Save your license.dat or license.lic file into the FlexNet folder as license.lic. It's full pathname will be "/opt/FlexNet/license.lic", if you use the recommended installation directory.
Follow either the Systemd Installation or SYSV Installation instructions below.
Systemd Installation
To install FlexNet to run as a system service (use admin privileges or right click and "Run as administrator"):
1 . Create user "parteklm" in group "parteklm"
sudo useradd -r -s /sbin/nologin parteklm
sudo chown parteklm:parteklm /opt/FlexNet
2. If not using default values, edit the file parteklm.service in the installation directory (/opt/FlexNet/parteklm.service) and change the non-default path, User, and/or Group
3. Make sure that /usr/tmp is created and has correct permissions by running the commands:
sudo mkdir -p /usr/tmp
sudo chmod 1777 /usr/tmp
4. Copy the parteklm.service file into place (/usr/lib/systemd/system may also be used):
sudo cp /opt/FlexNet/parteklm.service /etc/systemd/system/.
5. Enable the service:
sudo systemctl enable parteklm
6. Start the service:
sudo systemctl start parteklm
This will add a FlexNet server for Partek licenses into your set of system services that will automatically start on system restart. You can use the standard systemctl command to manage the service.
SYSV Installation
To install FlexNet to run as an sysv system service (still using admin privileges or sudo root):
1. Create user "parteklm" in group "parteklm"
sudo useradd -r -s /sbin/nologin parteklm
sudo chown parteklm:parteklm /opt/FlexNet
2. If not using default values, edit the file parteklm.init in the installation directory (/opt/FlexNet/parteklm.init) and change the non-default path (FLEXNETDIR), USER, and/or GROUP
3. Make sure that /usr/tmp is created and has the correct permissions by running the following commands:
sudo mkdir -p /usr/tmp
sudo chmod 1777 /usr/tmp
4. Copy the parteklm.init file into place (/usr/lib/systemd/system may also be used):
sudo cp /opt/FlexNet/parteklm.init /etc/init.d/parteklm
sudo chmod +x /etc/init.d/parteklm
5. Enable the service (using chkconfig):
sudo chkconfig --add parteklm
sudo chkconfig parteklm on
6. Start the service:
sudo service parteklm start
This will add a FlexNet server for Partek licenses into your set of system services that will automatically start on system restart. You can use the standard service command to manage the service.
To run the license server manually, you may use the command line (where <path_to_FlexNet> is /opt/FlexNet or the folder where you installed FLEXNet):
cd <path_to_FlexNet>
./lmgrd -c <path_to_FlexNet> -L <path_to_FlexNet>/log.txt
Putting a "+" (plus) character in front of the path to the log file (log.txt) causes the license manager server to append logging entries.
This guide is specific to the client computer connection instructions to a floating concurrent Partek Genomics Suite license server.
With administrative privileges, download the .
Once the download is completed, start the application by clicking on the Partek Genomics Suite icon. The default Partek License Manager window will appear. You will be prompted to provide a license (figure 1).
Select Add License.
Select the License server radio button.
Enter the Server Name and select Add.
You will need to obtain the server name from your license server administrator.
For a step-by-step video to help you set up your license server on a Windows platform, please visit: .
For information about firewall configuration, refer to the and/or the ReadMe_FlexNetFirewallPinholes.txt document located in your FLEXnet folder.
For advanced configuration options or questions, refer to the .
If you need additional assistance, please visit to submit a help ticket or find phone numbers for regional support.
For more details, see the lmgrd - License Server Manager/Starting the License Server Manager on UNIX Platforms/Manual Start section of the .
Refer to the and/or the ReadMe_FlexNetFirewallPinholes.txt document lcoated in your FlexNet folder for information about firewall configuration.
Refer to the for advanced configuration options or questions.
If you need additional assistance, please visit to submit a help ticket or find phone numbers for regional support.
