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Floating/Locked Floating Installation

This document describes the necessary steps to setup and configure a FlexNet license server for use with locked floating and floating concurrent Partek Genomics Suite licenses.

  • Linux Installationarrow-up-right

  • Installing FlexNet on Windows

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Additional Assistance

If you need additional assistance, please visit to submit a help ticket or find phone numbers for regional support.

License Server FAQ's
Client Computer Connection to License Server
our support pagearrow-up-right

Installation Guide

  • Minimum System Requirements

  • Computer Host ID Retrieval

  • Node Locked Installation

Uninstalling Partek Genomics Suite

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Node Locked

Windows: Under the control panel, click Add/Remove Programs and select Partek Genomics Suite and click Uninstall.

Macintosh: Delete the license.dat file from the /Users/Shared folder.

  • Windows Installation
    Macintosh Installation
    Floating/Locked Floating Installation
    Linux Installation
    FlexNet Installation on Linux
    Uninstalling Partek Genomics Suite
    Updating to Version 7.0
    License Types
    Installation FAQs
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    Floating Concurrent

    Windows, Linux, Macintosh:

    1. Log on to the server as an administrator.

    2. Navigate to the "C:\FLEXnet" folder and open lmtools.exe.

    3. On the first tab - "Service/License File", make sure that the "Configuration using Services" radio button is selected and Partek FlexNet Service appears in the white box.

    4. Go to the "Start/Stop/Reread" tab. You should see the same Partek FlexNet Service highlighted in the list of installed services. Check the "Force Server Shutdown" box, and click the "Stop Server" button.

    5. Go to the "Config Services" tab, verify that the Partek FlexNet Service is selected in the "Service Name" box, and click "Remove Service". Select "Yes" when prompted.

    6. If there are no other applications installed on the server licensed with FlexNet, you may safely delete the FlexNet folder and all of its contents.

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    Locked Floating

    Windows, Linux, Macintosh:

    1. Log on to the server as an administrator.

    2. Navigate to the "C:\FLEXnet" folder and open lmtools.exe.

    3. On the first tab - "Service/License File", make sure that the "Configuration using Services" radio button is selected and Partek FlexNet Service appears in the white box.

    4. Go to the "Start/Stop/Reread" tab. You should see the same Partek FlexNet Service highlighted in the list of installed services. Check the "Force Server Shutdown" box, and click the "Stop Server" button.

    5. Go to the "Config Services" tab, verify that the Partek FlexNet Service is selected in the "Service Name" box, and click "Remove Service". Select "Yes" when prompted.

    6. If there are no other applications installed on the server licensed with FlexNet, you may safely delete the FlexNet folder and all of its contents.

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    Additional Assistance

    If you need additional assistance, please visit to submit a help ticket or find phone numbers for regional support.

    Installing FlexNet on Windows
    License Server FAQ's
    Client Computer Connection to License Server
    our support pagearrow-up-right

    License Types

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    Node Locked

    The Partek Genomics Suite software and license resides on a single computer (laptop, desktop, or server - any type). Any user with an account on the computer can use the license. Remote access capability is not available. Windows and Macintosh platforms only.

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    Floating Concurrent

    The Partek Genomics Suite license is installed on one computer on a network, which becomes the "license server". Partek Genomics Suite software is installed on an unlimited number of computers, which use the network to access the license. Concurrent license use is limited to the number of seats purchased. The license server should remain on and accessible over the network at all times.

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    Locked Floating

    The Partek Genomics Suite license is installed on one computer and can be accessed locally or remotely by only one person at a time.

    Installing FlexNet on Windows

    This document is specific to the installation of a floating concurrent Partek Genomics Suite license on a Windows server. It is not required to install the full version of Partek on your license server; only the license server executables installed by the Partek License Server installer are required to serve Partek FlexNet licenses on your network.

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    Installation

    1. Download the .

    2. When prompted, select "C:FlexNet” as the installation folder and click “Next”.

    3. Select all components from the list and click “Next”.

    4. Select “Partek License Server” as the Start Menu and click “Next”.

    5. Click "Install" and "Finish".

    6. Save the license file (license.lic or license.dat) that Partek Licensing Support team sent you as license.lic and proceed to the Configuration section below.

    • The full pathname will be "C:\FlexNet\license.lic"

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    Configuration

    To install FlexNet to run as a system service (use admin privileges or right click and "Run as administrator"):

    1. Run lmtools.

    2. Navigate to the to the “Service/License File” tab and select the “Configuration using Services” radio button (figure 1).

    alt text

    3. Navigate to the “Config Services” tab and fill in the following (figure 2):

    a. Service Name: Partek FlexNet Server

    b. Path to the lmgrd.exe file: C:\FlexNet\lmgrd.exe

    c. Path to the license: C:\FlexNet\license.lic

    d. Path to the debug log file: C:\FlexNet\log.txt

    e. Check “Use Services” and “start Server at Power Up”

    f. Click “Save Service”

    Figure 2. Configure services

    4. Navigate to the "Start/Stop/Reread" tab and start the service by clicking the "Start Server" tab (figure 3).

    Figure 3. Start FlexNet server

    This will add a FlexNet server for Partek licenses into your set of system services. You can then control this service with the standard services control panel or lmtools.exe.

    For a step-by-step video to help you set up your license server on a Windows platform, please visit: http://s3.amazonaws.com/partekmedia/tutorials/LicenseServerWindows.mp4arrow-up-right.

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    Firewall Configuration

    For information about firewall configuration, refer to the FlexNet License Administration Guidearrow-up-right and/or the ReadMe_FlexNetFirewallPinholes.txt document located in your FLEXnet folder.

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    Advanced Configuration

    For advanced configuration options or questions, refer to the FlexNet License Administration Guidearrow-up-right.

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    Additional Assistance

    If you need additional assistance, please visit our support pagearrow-up-right to submit a help ticket or find phone numbers for regional support.

    Windows Installerarrow-up-right

    Windows Installation

    This guide is specific to the installation of Partek Genomics Suite software on a Windows operating system.

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    Download Partek Genomics Suite

    With administrative privileges, click the below button to download the latest version of Partek Genomics Suite.

    Download Partek™ Genomics Suite™arrow-up-right

    In some cases, a Microsoft Visual C++ Package failure message may appear (Figure 1). Select "Yes" to continue with the installation.

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    Run the Partek Genomics Suite Application

    Once the download is completed, start the application by double clicking on the Partek Genomics Suite application icon located on your desktop. The default Partek License Manager window will appear. You will be prompted to provide a license file.

    1. Save the license.dat (or license.lic) file that you received from the Patek Licensing department to your desktop.

    • If you do not have license, please contact your account representative or .

    2. Select Add License (Figure 2).

    3. Select the License file radio button.

    4. Select Browse.

    5. Click on the the license.dat (or license.lic) file located on your desktop and select Open (Figure 3).

    6. The Partek License Manager - Add License screen will appear. Select Add (Figure 4).

    • License file path: C:/Users/username/Desktop/license.dat

    • License file directory: C:\Program Files\Partek Genomics Suite 7.0\license

    The Partek License Manager window will now show you the status of your license (Figure 5).

    7. Exit the Partek License Manager and Partek Genomics Suite will automatically start.

    Once the software has been installed and the license has been added, you may delete the license.dat (or license.lic) file from your desktop (if you prefer, this is not required); a copy of your license file is saved to your license file folder (C:\Program Files\Partek Genomics Suite 7.0\license folder) after it has been added using the Partek License Manager.

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    Additional Assistance

    If you need additional assistance, please visit to submit a help ticket or find phone numbers for regional support.

    Client Computer Connection to License Server

    This guide is specific to the client computer connection instructions to a floating concurrent Partek Genomics Suite license server.

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    Download Partek Genomics Suite

    With administrative privileges, download the latest version of Partek Genomics Suite.

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    Run the Partek Genomics Suite Application

    Once the download is completed, start the application by clicking on the Partek Genomics Suite icon. The default Partek License Manager window will appear. You will be prompted to provide a license (figure 1).

    1. Select Add License.

    2. Select the License server radio button.

    3. Enter the Server Name and select Add.

    • You will need to obtain the server name from your license server administrator.

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    Additional Assistance

    If you need additional assistance, please visit to submit a help ticket or find phone numbers for regional support.

    Minimum System Requirements

    Partek Genomics Suite (Next Generation Sequencing Studies)

    • Windows: 7 SP1 or newer

    • Mac: OS 10.11 - 10.13.4

    Updating to Version 7.0

    This guide is for Partek Genomics Suite version 6.6 users with node-locked licenses.

    Before following the steps shown in the videos below, please:

    • Download the Partek Genomics Suite version 7.0 installation file from .

    • Download the Partek Genomics Suite version 7.0 license file you received from our licensing team and save it to your desktop. If you do not have a Partek Genomics Suite 7.0 license file, please contact .

    Linux: Ubuntu® 12.04, Red Hat® 6, CentOS® 6, or newer
  • 64-bit 2GHz quad-core processor

  • 16GB of onboard memory

  • 500GB of storage available for data and installation

  • A graphics card with OpenGL-capable drivers

  • Partek Genomics Suite (Microarray Studies)

    • Windows: 7 SP1 or newer

    • Mac: OS 10.11 - 10.13.4

    • Linux: Ubuntu® 12.04, Red Hat® 6, CentOS®, or newer

    • 16GB of onboard memory

    • 2GHz processor

    • 500MB of storage available for data and installation

    • A graphics card with OpenGL-capable drivers

    Partek Pathway

    • Windows: 7 SP1 or newer

    • Mac: OS 10.11 - 10.13.4

    • Linux: Ubuntu® 12.04, Red Hat® CentOS®, or newer

    • 16GB of onboard memory

    • 2GHz processor

    • 500MB of storage available for data and installation

    • A graphics card with OpenGL-capable drivers

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    Additional Assistance

    If you need additional assistance, please visit our support pagearrow-up-right to submit a help ticket or find phone numbers for regional support.

    request a trialarrow-up-right
    our support pagearrow-up-right
    Figure 1. Continue installing Partek Genomics Suite
    Figure 2. Add License
    Figure 3. Open license.dat
    Figure 4. License file path & directory
    Figure 5. Status of license
    our support pagearrow-up-right
    Figure 1. Add License
    Installation on Windows 10 is shown, but the process will be similar for older versions of Windows and on Mac.

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    Installing Partek Genomics Suite version 7.0

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    Adding a license file

    After installing and adding your license file, you can delete the installation file and license file from your desktop; a copy of your license file is saved to your license file folder (C:\Program Files\Partek Genomics Suite 7.0\license by default on Windows) after it has been added using the license manager.

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    Additional Assistance

    If you need additional assistance, please visit our support pagearrow-up-right to submit a help ticket or find phone numbers for regional support.

    here
    [email protected]envelope

    Linux Installation

    This guide is specific to the installation of Partek Genomics Suite software on a Linux operating system.

    1. Download the latest Linux version of .

    2. Click on Download under the Linux session and save/open the file. Extract on you preferred folder and remember its location.

    4. Install FlexNet following this .

    5. Open a terminal and navigate to the location where you extracted the "partekgs" folder.

    6. Go into the "bin" directory and run the "partek" file (Figure 2).

    Computer Host ID Retrieval

    Please follow the directions below on the computer that you wish to install Partek Genomics Suite. Our Licensing team will use this information to generate your license file. This license file will be emailed back to you as an attachment with installation instructions.

    Windows, Macintosh, Linux:

    1. With administrative privileges, download the .

    2. Once the installation is complete, start the application by double clicking on the Partek Genomics Suite icon.

    3. Select Copy Information from the Computer Information section and paste the retrieved host name and ID in an email and send it to your account representative (figure 1).

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    Additional Assistance

    If you need additional assistance, please visit our support pagearrow-up-right to submit a help ticket or find phone numbers for regional support.

    latest version of Partek Genomics Suite
    Figure 1. Retrieving your computer's host ID

    7. The Partek License Manager will appear.

    8. If you do not have a license, please contact [email protected]envelope.

    • Be sure to click on the "Copy Information" button under the "Computer information" section of this window to paste the information into the email to [email protected].

    9. If you have a license, click on the "+ Add License" button.

    10. The Partek License Manager - Add License window will appear.

    11. Select the "License server" radio button and fill the "Server Name" with the "Host Name" that you copied from the "Computer information" section.

    12. Select "Add".

    11. After adding the license, the Partek License Manager window will reappear. Select "Validate Licenses" and the license information will show up on your window.

    12. Close the Partek License Manager and run "./partek" again from the "partekgs/bin" directory.

    13. The Partek License Agreement window will appear, select "Agree".

    You are now able to use Partek Genomics Suite.

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    Additional Assistance

    If you need additional assistance, please visit our support pagearrow-up-right to submit a help ticket or find phone numbers for regional support.

    Partek Genomics Suite
    guide

    Macintosh Installation

    This guide is specific to the installation of Partek Genomics Suite software on a Macintosh operating system.

    hashtag
    Download Partek Genomics Suite

    With administrative privileges, click on the button below to download the latest version of Partek Genomics Suite.

    Download Partek™ Genomics Suite™arrow-up-right

    hashtag
    Run the Partek Genomics Suite Application

    Once the installation is completed, drag the Partek Genomics Suite icon into your Applications folder (figure 1). Once in the Applications folder, start the application by right clicking on the Partek Genomics Suite icon to Open.

    In some cases, the security preferences may ask you to verify the software download (Figure 2).

    1 . Save the license.dat (or license.lic) file that you received from the Partek Licensing department to your desktop.

    • If you do not have a license, please contact your account representative or .

    2. Select Add License.

    3. Select the License file radio button.

    4. Select Browse.

    5. Click on the license.dat (or license.lic) file located on your desktop and select Open.

    6. The Partek License Manager - Add License screen will appear. Select Add.

    The Partek License Manager window will now show you the status of your license.

    7. Exit the Partek License Manager and Partek Genomics Suite will automatically restart.

    Once the software has been installed and the license has been added, you may delete the license file from your desktop (if you prefer, although this is not required); a copy of your license file is saved to your license file folder (/Users/Shared) after it has been added using the Partek License Manager.

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    Additional Assistance

    If you need additional assistance, please visit to submit a help ticket or find phone numbers for regional support.

    FlexNet Installation on Linux

    This document describes the steps necessary to set up a FlexNet license server for Partek Genomics Suite on a Linux server. You are not required to install the full version of Partek on your license server; only the license server executables installed by the Partek License Server installer or contained in FLEXnet11.12.zip are required to serve Partek FlexNet licenses on your network.

    You must log on to the license server with an account which has administrative or sudo root privileges to install a system service (sysv or systemd), create directories on system folders, and/or modify the system configuration. Partek recommends completing all installation instructions with an account with administrative or sudo root privileges. If you install into a non-system directory, you may run the license server manually (see the Run the License Server Manually section).

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    Installation

    Node Locked Installation

    This document describes how to setup and configure a node locked Partek Genomics Suite license and is required for users who purchase a .

    Follow either the Automated Installation or the Manual Installation instructions below.

    (make sure lsb-core is installed)

    Automated Installation

    1 . Download the Linux Installerarrow-up-right.

    2. When prompted, select "/opt/FlexNet" as the directory and click "Continue".

    3. In the pop-up menu, select all components from the list and click "Continue".

    4. Click "Install" and proceed to the Configuration section below.

    Manual Installation

    1 . Unzip the FlexNet11.12.ziparrow-up-right file into the folder of your choice. The recommended location is "/opt". This will create a folder called "FlexNet" (it's full pathname will be "/opt/FlexNet") containing the executable and providing a location to store your license.lic file.

    2. Move all of the files from the linux64 subfolder to the /opt/FlexNet folder.

    3. Proceed to the Configuration section below.

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    Configuration

    Save your license.dat or license.lic file into the FlexNet folder as license.lic. It's full pathname will be "/opt/FlexNet/license.lic", if you use the recommended installation directory.

    Follow either the Systemd Installation or SYSV Installation instructions below.

    Systemd Installation

    To install FlexNet to run as a system service (use admin privileges or right click and "Run as administrator"):

    1 . Create user "parteklm" in group "parteklm"

    • sudo useradd -r -s /sbin/nologin parteklm

    • sudo chown parteklm:parteklm /opt/FlexNet

    2. If not using default values, edit the file parteklm.service in the installation directory (/opt/FlexNet/parteklm.service) and change the non-default path, User, and/or Group

    3. Make sure that /usr/tmp is created and has correct permissions by running the commands:

    • sudo mkdir -p /usr/tmp

    • sudo chmod 1777 /usr/tmp

    4. Copy the parteklm.service file into place (/usr/lib/systemd/system may also be used):

    • sudo cp /opt/FlexNet/parteklm.service /etc/systemd/system/.

    5. Enable the service:

    • sudo systemctl enable parteklm

    6. Start the service:

    • sudo systemctl start parteklm

    This will add a FlexNet server for Partek licenses into your set of system services that will automatically start on system restart. You can use the standard systemctl command to manage the service.

    SYSV Installation

    To install FlexNet to run as an sysv system service (still using admin privileges or sudo root):

    1. Create user "parteklm" in group "parteklm"

    • sudo useradd -r -s /sbin/nologin parteklm

    • sudo chown parteklm:parteklm /opt/FlexNet

    2. If not using default values, edit the file parteklm.init in the installation directory (/opt/FlexNet/parteklm.init) and change the non-default path (FLEXNETDIR), USER, and/or GROUP

    3. Make sure that /usr/tmp is created and has the correct permissions by running the following commands:

    • sudo mkdir -p /usr/tmp

    • sudo chmod 1777 /usr/tmp

    4. Copy the parteklm.init file into place (/usr/lib/systemd/system may also be used):

    • sudo cp /opt/FlexNet/parteklm.init /etc/init.d/parteklm

    • sudo chmod +x /etc/init.d/parteklm

    5. Enable the service (using chkconfig):

    • sudo chkconfig --add parteklm

    • sudo chkconfig parteklm on

    6. Start the service:

    • sudo service parteklm start

    This will add a FlexNet server for Partek licenses into your set of system services that will automatically start on system restart. You can use the standard service command to manage the service.

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    Run the License Server Manually

    To run the license server manually, you may use the command line (where <path_to_FlexNet> is /opt/FlexNet or the folder where you installed FLEXNet):

    cd <path_to_FlexNet>

    ./lmgrd -c <path_to_FlexNet> -L <path_to_FlexNet>/log.txt

    Putting a "+" (plus) character in front of the path to the log file (log.txt) causes the license manager server to append logging entries.

    For more details, see the lmgrd - License Server Manager/Starting the License Server Manager on UNIX Platforms/Manual Start section of the FlexNet License Administration Guidearrow-up-right.

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    Firewall Configuration

    Refer to the FlexNet License Administration Guidearrow-up-right and/or the ReadMe_FlexNetFirewallPinholes.txt document lcoated in your FlexNet folder for information about firewall configuration.

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    Advanced Configuration

    Refer to the FlexNet License Administration Guidearrow-up-right for advanced configuration options or questions.

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    Additional Assistance

    If you need additional assistance, please visit our support pagearrow-up-right to submit a help ticket or find phone numbers for regional support.

    node locked license
    Windows Installation
    Macintosh Installation
    request a trialarrow-up-right
    our support pagearrow-up-right
    Figure 1. Drag Partek Genomics Suite into Applications folder.
    Figure 2. Confirm Partek Genomics Suite download

    Installation FAQs

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    How do I configure Partek Genomics Suite to use an external hard drive or an alternate internal hard drive (SSD)?

    In Partek Genomics Suite:

    • Go to Edit > Preferences > File Locations

    • Set Temporary File Default Directory to a location on the alternate drive using Browse...

    • Click OK

    • Go to Tools > File Manager...

    • Set Default Library File Folder to a location on the alternate drive using Change...

    • Click OK

    Using a fast SSD hard drive for the Temporary File and Library File folders will improve the performance of Partek Genomics Suite.

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    I receive a "Microsoft Visual C++2015 Redistributable Package failed" error message when trying to update Partek Genomics Suite to the latest version. What should I do?

    Continue with the installation by selecting "Yes" and proceed through the remaining prompts.

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    Additional Assistance

    If you need additional assistance, please visit to submit a help ticket or find phone numbers for regional support.

    our support pagearrow-up-right

    License Server FAQ's

    Frequently Asked Questions related to Partek Genomics Suite License Server

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    What is required to access the log file to find out who is using the software?

    The log file is written on the computer that runs the license server. The user specifies the location of this log file when running the lmgrd command.

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    Where is the log file and how do I access it?

    The log file can be found in the following folders, depending on your license server's platform:

    • Windows: "C:\FLEXnet" or "C:\Program Files (x86)\FlexNet Publisher License Server Manager\logs\parteklm"

    • Linux: “/opt/FlexNet”

    • Mac: "/Users/Shared/FlexNet"

    To access the log file, open the file on the license server with your favorite text editor.

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    Can more than one person access the log file?

    The log file may be viewable by more than one person but only on the same computer as the license server.

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    When the number of licensed users is already reached, is there a way to "force someone off"?

    Restarting the license server will temporarily force users off of the server.

    An option file may be used to prevent certain users/computer network addresses from using license features (see: the Managing the Options File chapter of the ) by using the EXCLUDE or EXCLUDEALL keywords. If you set up an options file with EXCLUDE or EXCLUDEALL and restart the license server, you will "kick out a user" but not other users.

    FlexNet License Administration Guidearrow-up-right