Whenever an organization is created, we automatically allocate bucket folders in AWS S3 cloud storage to it:
Path for upload
Folder intended to store input case files.
Authorized user has view and upload privileges.
Path for download (32.0+)
This folder contains a partially annotated (excluding results of proprietary algorithms) VCF file per case.
Authorized user has view and download privileges.
Path for DRAGEN output (32.0+)
This folder contains DRAGEN output files.
Authorized user has view and download privileges.
To get access to your upload, download and DRAGEN output folders, you need to get a key pair consisting of an access key ID and a secret access key. Creating, deactivating, activating and deleting credentials is available for users with Manager and Manage S3 Credentials roles.
You can create and use up to two dynamic access keys at the same time.
When you require technical support, you have the option to generate a new key pair specifically for the troubleshooting process. After the issue has been resolved, you can delete the credentials to ensure security of your system.
The newly generated credentials will only be saved in AWS Identity and Access Management (IAM) and not in our database.
In Settings > Management > S3 Credentials, click on Create Access Key.
You can retrieve the secret access key only when you initially create the key pair. If you lose it, you have to create a new key pair. To immediately copy the secret access key to a secure location, use the Copy to clipboard button.
In Settings > Management > S3 Credentials, click on Deactivate in the corresponding key pair card.
In Settings > Management > S3 Credentials, click on Activate in the corresponding key pair card.
In Settings > Management > S3 Credentials, click on Delete in the corresponding key pair card. Only inactive key pairs can be deleted.
