Support and Additional Resources

Technical Support

For support, questions, and feedback on DRAGEN Array, please contact Illumina Tech Support at techsupport@illumina.com.

Resource	Description
DRAGEN Array Webpage	Product features and benefits and allows product ordering.
DRAGEN Array Support Site	Support site for DRAGEN Array which includes installers and product documentation.
Infinium Lab Setup and Best Practices	Lab setup and maintenance information for Infinium assays.
Infinium Assay Consumables & Equipment List	List of consumables and equipment used in Infinium assays.
iScan System Product Documentation	Instructions for operating and maintaining the iScan System.
Polygenic Risk Score – Predict	Instructions for using the Polygenic Risk Score – Predict Module.
Illumina Connected Analytics	Instructions for using the hosted environment Illumina Connected Analytics.
BaseSpace Sequence Hub	Instructions for using the hosted environment BaseSpace Sequence Hub.

Resource

Description

Product features and benefits and allows product ordering.

Support site for DRAGEN Array which includes installers and product documentation.

Lab setup and maintenance information for Infinium assays.

List of consumables and equipment used in Infinium assays.

Instructions for operating and maintaining the iScan System.