Sign In to Connected Insights

1. After the license installation, once you are redirected to this Login page, using the following default login information to create the first-time administrator account:

   • Username —icidefault

   • Password — P@ssw0rd@123

2. After you sign in, you must add an administrator user. Populate the following fields:

   • Username

   • First Name

   • Last Name

   • Email Address

   • Create Temporary Password

   • Confirm Password

3. Select Save.

4. A page displays indicating that the default account has been suspended and that you can sign in under your administrator username. Select Continue. This will take you to the login page.

5. Using your administrator username and temporary password, sign in to Connected Insights - Local software.

6. After reading the Master Service Subscription Agreement (MSSA), select I Accept.

7. Enter a new password in the New Password and Confirm Password fields and select Reset.

8. Select your security questions and select Save. After you save, you will be logged off.\

9. Now sign in to the application with your administrator username and password.

10. Upon successful sign in, you will see 3 notifications. These notifications will continue to display until Installation steps 5 and 6 from Introduction - Software Installation (New Customers), Step 5 (Configure external storage. For instructions, refer to Configure External Storage ) and Step 6 (Install Annotations, Genome Data Reference and Knowledge Bases packages from Software updates page. For instructions, refer to Software Updates ) are completed.

• Your Genome Equivalent Sample balance has reached 0. Case ingestion has been stopped. Please contact administrator or Illumina Sales team.

• External storage drive has not been setup. Go to Administration Console -> Storage drives to configure.

• One or more required packages are not installed. Go to Administration Console -> Software Update to install.

1. Click on the Administration Console -> Storage Drives to complete the Step 5 of Installation steps from Introduction - Software Installation (New Customers). You will be redirected to configure Storage Drives page

❗Note: Illumina recommends having at least two users with Administrator privileges to prevent any potential lockout from the Administrator user login when managing actions on the Administration Console.