Install Connected Insights Software

The Connected Insights installation process can take approximately 60–100 minutes based on network speed. From the directory where the installation files are located, run the Connected Insights installer as follows.

1. If you are installing from a USB drive mounted onto the DRAGEN server, do the following:

   a. Run the following command: nohup /media/usbinstall/illumina_connected_insights_local_<version>.run /mnt/<ici_mount>/ &

   ❗ For <version> , use the software version identified in the downloaded file (for example, illumina_connected_insights_local_3.0.1.run).

   b. After running the command, press Enter. c. Run the following command: tail -f nohup.out

2. If you are installing from an external storage drive, do the following: a. Run the following command to monitor the progress: nohup /mnt/<ici_mount>/icipackages/illumina_connected_insights_local_<version>.run /mnt/<ici_mount>/ &

   b. After running the command, press Enter. c. Run the following command to monitor the progress: tail -f nohup.out

If the installation is successful, the following message displays in the log file and on the command prompt: Success: Illumina Connected Insights software installation is successful.

If the installation fails or an error occurs, a message displays that provides information on how to resolve the error. For more information, refer to Installation Status Messages. If you must reinstall, refer to Software Errors and Corrective Actions.

After the installation is successful, Connected Insights creates the following:

• /staging/ici

• /mnt/<ici_mount>/d53e4b2d-0428-4b3e-92bf-955f7153c360

• /mnt/<ici_mount>/ici_<ServerHostname>/

• /usr/bin/ici_verify

❗ Do not delete or alter content in these folders or delete the /usr/bin/ici_verify file. The folders contain Connected Insights -generated files. If the files are deleted, new cases cannot be processed or case results may not be available. If the /usr/bin/ici_verify file is deleted, then the license cannot be installed.