Audit Log

Accessible via the appplication menu, the audit log provides a history of user actions performed within the workgroup. The following details are captured per event:

• Date - The date and time of the event

• User - The user that triggered the event

• Entity Type - The entity that the event affects

• Event Name - The type of event performed

• Description - Details on the event performed

Filtering the Audit Log

The audit log can be filtered to return events based on the following criteria:

• Date Range - Events that fall under a range of dates

• User - Events that were triggered by a specific user

• Event Name - Events matching the specified type

• Entity Type and ID - Events where a specified entity id of entity type is involved (e.g. Case ID)

Exporting the Audit Log

By clicking Export log above the event table, the events in the audit log table can be downloaded including any filters applied up to the latest 10,000 events.