Software Setup
Setting up Illumina Connected Software
Thank you for purchasing Illumina Connected Software. To begin using the software, please complete the setup process. This process activates the software and allows you to assign access to specific users. To get started, follow the steps below.
Accessing Orders Page
If you already have a user account for Illumina Connected Software, enter those credentials into the login screen. If you do not have an Illumina user account, then select the "Sign up" link to create a new account. You should choose this option if this is the first time you have registered through the Order Registration Portal.
Once you have logged in, you will either be directed straight to the Order setup page (if you created a new account), or you will see your Connected Home page (if you are logging into an existing account).
To access the Orders page from the Connected Home page, select "Orders" from the left navigation menu.
Once you have made it to the Order Registration page, you should see a table displaying all the orders that need to be registered. This includes details such as the Product name, Setup status, Order date, order number, Customer id, Assignees.
Order Registration
If you’ve been given an order code, you can enter it using the "Enter order code" option at the at the top right corner above the table. This will add the order to your account so you can proceed with registration.
Assign additional users to set up the software (Optional)
For each order awaiting registration, you can assign specific users to set up the software. Click the button “Manage" under Assignees column, a modal window is displayed where you can view the users currently assigned to the order.
To add a new Assignee, you can enter the email address of the person you wish to invite and click "Add". Press the “Confirm” button to send an email to that person containing a link to the Order Registration portal. To remove someone, click the X next to their email address and press "Confirm".
The purchaser of the software cannot be removed from the order, and you cannot remove yourself.
Configure software settings and set up the software
Review Order Details
You can review the "Order details" for each order by clicking on the "Order number" link in the table. This information includes the date the order was placed, the order number, the purchaser email, the subscription term, and other key informations about the order. This information is not editable.
Set Up the Software
To set up the order, select the order you want to setup and click on the "Setup" option next to the "Enter order code" at the top right corner above the table.
You can select multiple orders to set them up at once. The "Setup" option contains software settings. You will need to select a region and domain/workgroup to which the software will be registered. The domain and region cannot be easily changed after the setup is complete.
Select a Region
First, select the region where the software will be registered. This determines the AWS Region in which your software will be installed and run. It is best practice to choose a region that is geographically close to where the software will be used. Most subscriptions are regional and require selecting a region, but consumables (e.g., iCredits) are not, so this step will be skipped for them.
Select a Domain/Workgroup
Next, select the domain or workgroup to which the software will be registered.
It is important to complete the setup for subscriptions FIRST before registering software consumables. Software consumables require an active subscription for them to be used.
If the account you're logged in with has access to existing domains or workgroups, they will be listed on the page for you to choose from. Selecting an existing domain or workgroup will not affect or modify user access permissions associated with that account.
If you do not have existing domains or workgroups, then select the "Create a new domain" or "Create a new workgroup" button (depending on the type of order you are registering).
Create a New Domain
Upon clicking "Create a new domain", a modal window will be displayed where you can enter the following details for your domain:
Name: Nickname for domain that is unique and easy to identify (ex. “My Company Name’s Domain”). You may only use lowercase alphanumeric, dash (-), max 50 characters and no spaces.
.
Click "Setup" to create the domain. Make sure to select the name of your domain once it's been created.
Complete the Setup
Once the configuration settings have been selected, press the
button at the bottom of the order item to make the software available for use. Upon clicking this button, you will no longer be able to access or modify the order in the Order Registration Portal.
you will receive a welcome notification that includes getting started information about your subscription
At this point, all users in the domain or workgroup should be able to access the software from Connected Home. However, if you have a software which requires adding specific users to the subscription before someone can access the associated application—such as ICM—you can navigate to the Subscriptions page to assign users.
If you have a software which requires every user to be part of a workgroup before they can access the app—such as ICI, Emedgene, and ICM— you can navigate to the Admin Console to create workgroups and add users to the workgroup.
From the Admin Console, you can also assign different domain admins.
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